Other media are putting out photos of people being treated at the scene where a balloon made a heavy landing in Dixons Creek.
The people are beside the basket and it is unclear whether they were knocked from the balloon.
We have made a decision not to post these images or link to these videos at this stage, as we do not know the condition of those in the balloon.
A caller to 3AW, Mark, said he saw the balloon on the ground about 500 metres from his vantage point.
"I was driving past that way heading to Wodonga. The (two) balloons were getting closer to the ground," he said.
"The basket was on its side and people were close around it," he said.